Diagnostic fee WAIVED with repair
Home/About Us
Since 2008 · New Jersey, NJ

New Jersey's Trusted
Appliance Repair Team

We are ProFix Appliance Repair New Jersey — a locally owned appliance repair company serving New Jersey since 2008. Over 18 years, 50,000+ repairs, and a 4.9-star reputation built one customer at a time.

50,000+
Repairs Completed
4.9★
2,847 Reviews
15+
Years in Business
150+
Cities Served

Our Story

ProFix Appliance Repair New Jersey started in 2008 with a single technician and a used service van. Marcus Reid had spent a decade repairing appliances for a national chain and saw the same problem everywhere — customers waiting weeks for appointments, paying inflated prices, and dealing with technicians who couldn't even name the part they replaced.

He launched ProFix with a different model: neighborhood technicians who live near the customers they serve, fast same-day availability, and a flat-rate pricing structure that eliminates the guesswork. The first year we completed 300 repairs across New Jersey. By 2014 that number was over 3,000 per year.

Today ProFix Appliance Repair New Jersey is New Jersey's highest-rated appliance repair company, with 50,000+ repairs completed and a team of factory-trained technicians covering every zip code in the area.

2008

ProFix founded by Marcus Reid in New Jersey, NJ — 1 technician, 1 van.

2011

Expanded to cover all of New Jersey. Hired first two technicians.

2014

Reached 10,000 repairs completed. Opened dedicated commercial service division.

2017

Expanded to cover all Essex and Morris Counties neighborhoods.

2020

Maintained full operations through pandemic — essential service designation.

2022

Surpassed 40,000 lifetime repairs.

2024

50,000+ repairs completed. Serving 200+ cities across New Jersey and beyond.

How We Work

The standards every ProFix NJ technician holds on every visit.

1

Fix It Right First Time

We don't rush. Every repair is diagnosed properly so you don't call us back for the same problem.

2

Upfront Pricing Always

You approve the quote before any work begins. No hidden fees, no surprises on the invoice.

3

We Respect Your Home

Uniformed technicians, marked vehicles, shoe covers, and a clean workspace — every visit.

4

Warranty You Can Count On

90-day parts warranty and 30-day labor warranty on every repair. We stand behind our work.

Meet the Team

Factory-trained technicians who live and work across Essex and Morris Counties.

AD

Anthony DeLuca

Founder & Lead Technician

With ProFix since 2009

Anthony grew up in North Jersey and spent a decade repairing appliances for a national chain before founding ProFix NJ. His rule: diagnose it correctly the first time, every time.

EPA 608 CertifiedSamsung Factory TrainedLG Certified
GK

Grace Kim

Senior Appliance Technician

With ProFix since 2013

Grace specializes in compact and built-in appliances common across North Jersey apartments. She navigates tight kitchens and pre-war layouts better than anyone on the team.

Bosch CertifiedGE Factory TrainedNATE Certified
RS

Reuben Santos

Commercial Repair Specialist

With ProFix since 2017

Reuben handles all commercial accounts from Edison restaurants to North Jersey laundromats. He understands NJ health codes and keeps equipment running on tight schedules.

Hobart CertifiedHoshizaki TrainedEPA 608 Certified
MO

Maya Osei

Customer Experience Manager

With ProFix since 2020

Maya coordinates every appointment end-to-end — including HOA documentation, building access coordination, and scheduling logistics. No detail falls through the cracks.

Licenses & Credentials

Licensed & Insured
Full general liability insurance and technician bonding in all service areas.
EPA 608 Certified
All refrigerant handling performed by EPA-certified technicians.
Factory Trained
Certified training from Samsung, LG, Whirlpool, GE, Bosch, and more.
Background Checked
Every technician passes a full criminal background check before hiring.
90-Day Parts Warranty
All OEM replacement parts carry a 90-day warranty against defects.
30-Day Labor Warranty
If the same issue returns within 30 days, we fix it at no charge.

Where We Serve

We cover all of Essex and Morris Counties, NY — from Morristown and Parsippany to Edison, Bridgewater, and South Central NJ.

North JerseyEdisonWestfieldBridgewaterSouth Central NJMorristownParsippanyRed BankEast BrunswickSomerville
View all service areas →

Ready to work with us?

Same-day service · All brands · 90-Day Parts & 30-Day Labor Warranty

CallBook